Privacy Policy

1. Introduction

Zamorin Global ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose and protect information when you visit our website, use our services, products or interact with us, and your rights in relation to that information.

2. Scope

This policy applies to all personal data collected by Zamorin Global through our website www.zamoringroup.com, mobile applications, software products (including but not limited to Echolink, Voicer, OneApp Queue Management, OneApp Digital Signage, Algus), and during any interactions with our clients, partners or prospective customers.

3. Information We Collect

We may collect the following categories of personal information:

• Contact information (such as name, email address, postal address, phone number)
• Account and login data (username, password, IP address, device identifiers)
• Transaction and payment information (billing address, payment method details)
• Usage information (how you use our website or our products/services, log data, browsing history)
• Client/customer data (if you supply us data for integration, analytics or services)
• Marketing and communications data (preferences, opt-in/opt-out information)
• Any other information you choose to provide (feedback, surveys, support requests)

4. How We Collect Information

We collect information via:

• Direct interactions (filling out forms, subscribing, purchasing services)
• Automated means (cookies, analytics tools, server logs)
• Third-party sources (if you interact with our partners or integrate our products)
• Integration with your systems (when our software connects to your data environment, subject to your consent and agreement)

5. How We Use the Information

We use your personal information for the following purposes:

• To provide, operate and maintain our products and services
• To process invoices and payments, manage subscriptions and service agreements
• To communicate with you (notifications, updates, marketing, customer support)
• To personalise your experience with our website and service offerings
• To improve, analyse and develop our services (analytics, product roadmap)
• To comply with legal, regulatory or contractual obligations
• To protect our rights, property, or safety and that of our users

6. Disclosure & Sharing of Information

We do not sell your personal information. We may share your personal data with:

• Service providers and subcontractors acting on our behalf (hosting, analytics, payment processors)
• Affiliates and subsidiaries for internal business purposes
• Third parties when required by law, regulation, legal process or to protect rights
• Business transfers: in case of merger, acquisition or sale of assets, your personal data may be transferred (with appropriate safeguards)

Before any sharing, we ensure appropriate contracts, confidentiality obligations and data protection measures are in place.

7. Cookies & Tracking Technologies

We use cookies, web beacons and similar tracking technologies to collect information about your browser, device, browsing behaviour and preferences. We use this data to:

• Recognise you and remember your preferences
• Analyse usage and improve our site and services
• Deliver targeted marketing (if you have opted in)

You may disable cookies through your browser settings, but this may affect functionality of our website or services.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes set out above, unless a longer retention period is required or permitted by law. When no longer needed, we either delete it or anonymise it.

9. International Data Transfers

As an international organisation, we may transfer your personal information to countries outside your own jurisdiction (including countries that may not have the same level of data protection). Whenever we do, we ensure adequate safeguards (standard contractual clauses, encryption, organisational measures) to protect your data.

10. Security

We implement technical and organisational security measures designed to protect your personal information from unauthorised access, disclosure, alteration or destruction. These include encryption, access controls, monitoring, secure development practices and periodic audits. However, no system is completely secure — we cannot guarantee absolute security.

11. Your Rights

Depending on your jurisdiction, you may have rights concerning your personal data, including:

• Right of access: request a copy of your personal data we hold
• Right to correction: ask us to rectify inaccurate data
• Right to deletion: ask for erasure of your personal data (subject to legal requirements)
• Right to restriction or objection: ask us to limit processing or object to certain use
• Right to data portability: receive your data in structured form
• Right to withdraw consent: where processing is based on your consent

To exercise these rights, please contact us at info@zamoringroup.com. We will respond within required legal time-frames.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personally identifiable information from minors without parental consent. If we become aware we have collected such data, we will take steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal/regulatory requirements. When we do, we will revise the "Last updated" date and notify users where required.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact: